Organization

organization_support_thread_get

Read one of the caller's own support threads with its full conversation.

Tool

Read one of the caller's own support threads with its full conversation.

Read one of the caller's own support threads with its full conversation. A thread that belongs to somebody else is reported as not found.

Name	Type	Required	Description
id	string	•	No description in the catalog.

Field	Type	Always
id	string	•
title	string	•
status	string	•
category	string	•
messages	array	•
createdAt	string	•
lastMessageAt	string	•
lastMessagePreview	string	•

Read one of the caller's own support threads with its full conversation.

When to use

Read one of the caller's own support threads with its full conversation. A thread that belongs to somebody else is reported as not found.

Ask your agent something like this:

Read one of the caller's own support threads with its full conversation.

The agent will invoke organization_support_thread_get with these arguments:

{
  "id": "<id>"
}