Support

support_agent_update

Edit an agent profile.

Tool

support_agent_update

Edit an agent profile.

Edit an agent profile. Pass null to clear the title, the avatar or the Lessly binding; omit a field to leave it alone. Setting isActive to false deactivates the agent: it keeps every message it wrote and every thread it already sits on, but cannot be assigned to another one

Behavior

HTTP: PATCH /support/agents/:id

Arguments

Name	Type	Required	Description
id	string	•	Agent id
title	string	—	New job title, or null to clear it
isActive	boolean	—	Deactivate or reactivate. A deactivated agent keeps every message it wrote and every thread it already sits on, but cannot be assigned to another one
avatarUrl	string	—	New avatar URL, or null to clear it
displayName	string	—	Name the end user sees next to this agent replies
lesslyUserId	string	—	Lessly identity to bind, or null to unbind. Stored verbatim, resolved by nobody

Response

Field	Type	Always	Description
id	string	•	Agent id
title	string	•	Job title shown under the name, or null if unset
isActive	boolean	•	A deactivated agent keeps its history but can no longer be put on a thread
avatarUrl	string	•	Avatar image URL, or null if unset
createdAt	string	•	ISO-8601 creation timestamp
updatedAt	string	•	ISO-8601 last-modification timestamp
displayName	string	•	Name shown next to the agent replies
lesslyUserId	string	•	Bound Lessly identity, stored verbatim and resolved by nobody. Null for an unbound profile — a bot or the client's own backend, which replies just like anyone else

Try it

Edit an agent profile.

When to use

Example

Ask your agent something like this:

Edit an agent profile.

The agent will invoke support_agent_update with these arguments:

{
  "id": "<id>"
}